To be a proactive, professional, and trustworthy tax administration that ensures voluntary compliance and fosters economic growth in Madhya Pradesh and Chhattisgarh.
To implement direct tax laws fairly, efficiently, and transparently in Madhya Pradesh and Chhattisgarh, contributing to nation-building through effective revenue collection.
To encourage voluntary tax compliance by building trust with taxpayers through education, facilitation, and a non-adversarial approach.
To provide prompt, courteous, and efficient services to taxpayers and ensure grievance redressal through accessible and responsive mechanisms.
To identify and combat tax evasion through data analytics, investigation, and enforcement, ensuring that all economic participants pay their fair share.
To adopt digital platforms for tax filing, assessment, and communication, making the process seamless, transparent, and user-friendly for taxpayers in both urban and rural areas.
To maintain the highest standards of integrity, accountability, and professional competence within the department.
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